frequently asked questions
orders
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for the best fit, we offer sizing kits that allow you to try on all size options at home before ordering a set. we currently have almond shaped tips in super short, short, and medium.
if you want to do it at home, you will need a measuring tape or ruler and some transparent tape! here is a guide for how to determine your size.
keep in mind that we use après’ gel-x signature tips in natural specifically.
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check out the contact page!
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processing time varies from 1-3 days depending on the order. if you need your order for a specific event, reach out and we can try to make it work!
nail maintenance
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this is key! the steps we suggest following are:
remove any existing polish on your nails
push back your cuticles and trim nails, if desired. the ideal natural nail length includes very little (if any) white on the tips
thoroughly wash and dry your hands
use the provided alcohol prep pad to wipe each fingernail. this removes any excess oil from the nail plate
apply glue to your fingernail, not the press on. starting at the bottom of your nail, hold the press on at a 45 degree angle, then press the nail onto your fingernail. hold it down (not too tight!) for about 30 seconds.
avoid water for several hours after applying so the nail glue has time to cure. before bed is usually the best time!
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gently! you can soak them in warm water with dish soap and/or oil in it for a few minutes, then gently pry them off using the orangestick in the kit provided.
pro-tip: loosening them around the edges before soaking tends to make this go faster
we really love this press-on removal serum, too — it speeds things up and smells lovely!
have a question that isn’t addressed here? fill out the form on the about page and we’ll get back to you asap. happy manicuring!